Sage

Hybrid Chatbot for Strategic Story Coaching

Storytelling remains vital for self-advocacy, but modern contexts call for new approaches. Sage is a hybrid chatbot that blends rule-based systems with large language models to support strategic storytelling. In interviews with 21 experts, we find this design effective for high-stakes communication, highlighting key challenges like balancing authenticity with impact. Our findings offer guidance for designing conversational AI that empowers marginalized voices while maintaining narrative structure and effectiveness.

Speech Processing, Generative AI, Conversation Design, Artificial Intelligence, Human-Computer Interaction, Narrative, Conflict Resolution

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