Research Lab
In her masters thesis, Maggie Hughes designed Keeper at a tool to augment virtual communication by scaffolding the use of ancient social technologies (ASTs) within modern computational social technologies. With a design informed by a deep investigation into four ancient social technologies, Keeper visualizes and mediates online, synchronous, audio and video conversations. Keeper challenges a traditional two dimensional interface through use of “space” and tone. The tool scaffolds ASTs with features like a talking stick and guidelines, but retains key affordances of the digital medium by incorporating private messaging and conversation data visualization. Keeper fosters socially beneficial group dynamics by making visible conversation measures to promote equitability, and it prompts reflection and learning by offering visual maps of a conversation over time. The reception of this tool through experiments and interviews is discussed, and reflections on future work offered.
An AI interface that turns raw conversation audio into interactive maps
Research
An LLM-Powered Framework for Analyzing Collective Idea Evolution and Voting Dynamics in Deliberative Assemblies
Research
Supporting decision makers in effective and efficient constituency-informed, AI-supported decision-making. Communicating how constituen...
Research
A curated social experience that transforms dinner between strangers into an opportunity to reimagine how we listen, speak, and share
Research
Over 40 young people participated in a social listening experiment exploring how personal experiences build bridges to better understanding current events and creating mo
Pilots & Programs
A new civic infrastructure in Boston grounded in dialogue as a way to building “civic muscle” of democracy
Pilots & Programs