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Prototyping a better future for communication
through human-led, AI-assisted systems that support collective listening, understanding, and action.
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Meet Boston, Unscripted: realtalk@Boston Portal Goes Live
Hearing Boston’s people, in their own voices, is a first step toward rebuilding trust in public discourse

What does Boston sound like when you stop to listen? Today, realtalk@Boston invites you to do just that—with the launch of a new public-facing portal where you can listen to hundreds of Bostonians, in their own voices, share stories about their neighborhoods, hopes, frustrations, and dreams for the future of their city.

News

10.23.2025 | MIT Center for Constructive Communication
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FORAGe
Understanding Retrieval Augmented Generation (RAG)-based Sensemaking for Community Conversations

FOra Retrieval-Augmented GEneration (FORAGE) is a search engine that allows you to explore conversational data more deeply than with standard keyword search. Pose queries in natural language to explore relevant excerpts and an analysis, complete with citations, that synthesizes insights to answer your question.

Natural Language Processing

Sensemaking

Generative AI

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FRONTLINE Engages the Next Generation of Storytellers

Now, two years into the Youth Civic Voices Initiative, a collaborative fellowship with MIT’s Center for Constructive Communication (CCC) and the non-profit Cortico, FRONTLINE is breaking new ground at the intersection of journalistic storytelling, AI learning, and civic dialogue.

News

09.10.2025 | GBH News
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Reimagining Civil Discourse for the Next Generation
Summer fellowship program engages Boston youth in dialogue through journalistic storytelling, emerging technologies, and public conversations

This past summer, the MIT Center for Constructive Communication, its closely affiliated non profit, Cortico, and GBH’s FRONTLINE hosted 11 Boston students, ages 16 -21 as FRONTLINE fellows for a six-week paid fellowship at MIT’s Media Lab.

News

10.02.2025 | MIT Center for Constructive Communication
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Checking in on realtalk@Boston, one year in
The realtalk@Boston cohort has hosted dozens of conversations across the city – what’s next?

The MIT Center for Constructive Communication, with support from the Robert Wood Johnson Foundation, has been training local community leaders to host facilitated conversations and learn about the needs of their diverse communities. We recently passed our sensemaking milestone: the conversations have been recorded, highlighted, and thematically categorized, with support from AI tools developed by

News

05.22.2025 | MIT Center for Constructive Communication
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CCC hosts its second Tech-Enhanced Student Assembly
MIT undergraduates use a Citizens’ Assembly format to draw on their individual values and experiences to offer options for improved sustainability efforts on the MIT campus

MIT undergraduates use a Citizens’ Assembly format to draw on their individual values and experiences to offer options for improved sustainability efforts on the MIT campus

News

03.31.2025 | MIT Center for Constructive Communication
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CCC launches a inaugural student advisory board
These seven undergraduate MIT students will be among those advising CCC on its research areas and programs.

MIT CCC is launching a student advisory board to help shape its ongoing research as well as student programming via realtalk@MIT. This group of undergraduates will contribute to the development of student-facing initiatives, provide input on outreach efforts, and help create environments where their peers feel comfortable engaging in deep and honest conversation.

News

03.20.2025 | MIT Center for Constructive Communication
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CCC and DemNext take the first step towards developing a more transparent, inclusive democratic process
By audio recording and analyzing the entirety of the citizens’ assembly process, researchers make strides in understanding what drives effective deliberation

In a landmark achievement, MIT CCC and DemocracyNext have collaborated on the first-of-its-kind, tech-enhanced citizens’ assembly in Deschutes County, Oregon. 12,750 invitation letters were mailed to residents across Central Oregon. Of the respondents, 30 delegates were chosen via sortition (lottery), to be broadly representative of the area.

News

12.11.2024 | MIT Center for Constructive Communication
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PBS’s FRONTLINE, Cortico, and CCC to engage youth in new Youth Civic Voices initiative
A new collaboration with the MIT Center for Constructive Communication empowers young people to shape the future of journalism and civic dialogue through AI and storytelling.

FRONTLINE, the acclaimed PBS documentary series produced at GBH in Boston, has announced the launch of a two-phase Youth Civic Voices Initiative designed to engage young people in civic dialogue through journalistic storytelling, emerging technologies, and public conversation.

News

04.30.2025 | MIT Media Lab
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Our Work

Our work spans foundational research, innovative prototypes, and field programs — all aimed at promoting shared understanding and trust within and across communities

Research

Exploring social challenges to generate insights and evidence that shape future solutions for communication across divides.

Computational Social Science, Generative AI, Social Media Analytics, LLM Bias and Equity, Civic Engagement, Listening, Human-Computer Interaction, Affective Polarization, Conversation Health, Responsible AI

Prototypes

Translating research into early-stage tools and methods tested in real-world contexts.

Natural Language Processing, Sensemaking, Conversation Design, Generative AI, Data Visualization, Bridging, Large Language Models

Pilots & Programs

Partnering with communities to adapt and scale research-backed tools into real-world programs.

Civic Engagement, Youth Dialogue, Conversation Facilitation, Participatory Research, Bridging , Listening, Conversation Design, Deliberation

Research

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Voice to Vision

Supporting decision makers in effective and efficient constituency-informed, AI-supported decision-making. Communicating how constituen…

Research

Communication, Sensemaking, Civic Engagement, Participatory Research, Deliberation

Dialogue to Decision

An LLM-Powered Framework for Analyzing Collective Idea Evolution and Voting Dynamics in Deliberative Assemblies

Research

Large Language Model, Generative AI, Civic Engagement, Deliberative Assembly, Deliberation

Person Over Position

Unpacking the Impacts of Experience-Sharing on Social Evaluations, Emotions, and Engagement in Opinionated Discourse

Research

Bridging, Listening, Deliberation, Narrative, Conflict Resolution, Social Psychology

DisCourse

A curated social experience that transforms dinner between strangers into an opportunity to reimagine how we listen, speak, and share

Research

Conversation Facilitation, Civic Engagement, Listening, Design, Art

Prototypes

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FORAGe

Understanding Retrieval Augmented Generation (RAG)-based Sensemaking for Community Conversations

Prototypes

Natural Language Processing, Sensemaking, Generative AI

Coalesce

An Accessible Mixed-Initiative System for Designing Community-Centric Questionnaires with Generative AI

Prototypes

Generative AI, Conversation Design, Conversation Facilitation

Sensemap

Connecting Voices Across Conversations

Prototypes

Conversation Visualization, Sensemaking, Data Visualization

Bridging Dictionary

Identify how words in American political discourse differ across the political divide

Prototypes

Natural Language Processing, Large Language Model, Bridging, Communication, Politics

Pilots & Programs

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realtalk@Boston

A new civic infrastructure in Boston grounded in dialogue as a way to building “civic muscle” of democracy

Pilots & Programs

Research, Sensemaking, Conversation Facilitation, Participatory Research, Listening

realtalk@MIT

Hear – and be heard. Building an MIT culture of listening and shared understanding.

Pilots & Programs

Sensemaking, Generative AI, Conversation Design, Conversation Facilitation

MIT Student Assembly

Tech-enhanced & Student-Focused Deliberative Assemblies

Pilots & Programs

Generative AI, Conversation Design, Conversation Facilitation, Youth Engagement, Youth Dialogue, Participatory Research, Deliberative Assembly, Deliberation
Based at the Mit Media Lab
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