What’s New
Who stands behind the words? | Bulletin of the Atomic Scientists | Deb Roy
How to repair the link that AI has severed between speech and speaker
AI can now mass-produce fluent, usable speech with no one accountable for it, hollowing out the trust that public life depends on. In this piece Deb Roy argues the loss is “standing”: the right to have one’s words count, backed by answering for them. The fix isn’t better models but institutions that anchor every word to an accountable human.
News
Research
Campus Trade
Helping new MIT students discover the stories that make campus special
A new campus-wide trading card game designed to help 1100 incoming first-year MIT students start deeper and more personal conversations as a part of Orientation Week.
Conversation Design
Listening
Design
Game Design
Playful Interaction
CCC and Google Xi Launch “New Social Forms”
Initiative explores new rituals, formats, and structures for coming together
What are the structural building blocks of how people come together—and how do different configurations shape what groups can actually do together? Many of the forms we rely on were inherited rather than designed, built to convey information rather than build trust. They are creaking under the weight of seismic changes in our social and technological lives.
News
Translational research
Practice
VoiceTrace
Community voices you can check
Every year, cities, school districts, and government agencies ask communities for input. Residents fill out surveys, attend meetings, and share what matters to them. Then a summary appears and a decision gets made. But the path between the two is opaque. Did your voice actually shape the outcome? There is currently no way to know.
VoiceTrace is a provenance architecture for stakeholder engagement that makes that path traceable. Rather than asking communities to accept that their input was heard, it gives them the infrastructure to verify it.
Data Provenance
Communication
Sensemaking
Civic Engagement
Participatory Research
Deliberation
Words Without Consequence | Deb Roy | The Atlantic
What does it mean to have speech without a speaker?
For the first time, speech has been decoupled from consequence. We now live alongside AI systems that converse knowledgeably and persuasively—deploying claims about the world, explanations, advice, encouragement, apologies, and promises—while bearing no vulnerability for what they say.
News
Boston Stories, Unscripted
The realtalk@Boston Release Party
On the evening of November 10, 2025, more than 150 Bostonians came together with members from the MIT Center for Constructive Communication (CCC) for the realtalk@Boston release party — a celebration of the realtalk@Boston project: two years of neighborhood conversations where hundreds of residents shared their hopes, frustrations, and dreams for the future as a first step toward a more connected
News
Translational research
Study: AI chatbots provide less-accurate information to vulnerable users
Research from the MIT Center for Constructive Communication finds leading AI models perform worse for users with lower English proficiency, less formal education, and non-US origins.
Large language models have been championed as tools that could democratize access to information worldwide, offering knowledge in a user-friendly interface regardless of a person’s background or location. However, new research from CCC suggests these artificial intelligence systems may actually perform worse for the very users who could most benefit from them.
News
Research
Forage
Understanding Retrieval Augmented Generation (RAG)-based Sensemaking for Community Conversations
Forage is a search engine that allows you to explore conversational data more deeply than with standard keyword search. Pose queries in natural language to explore relevant excerpts and an analysis, complete with citations, that synthesizes insights to answer your question.
Natural Language Processing
Sensemaking
Generative AI
Meet Boston, Unscripted: realtalk@Boston Portal Goes Live
Hearing Boston’s people, in their own voices, is a first step toward rebuilding trust in public discourse
What does Boston sound like when you stop to listen? Today, realtalk@Boston invites you to do just that—with the launch of a new public-facing portal where you can listen to hundreds of Bostonians, in their own voices, share stories about their neighborhoods, hopes, frustrations, and dreams for the future of their city.
News
Practice
Reimagining Civil Discourse for the Next Generation
Summer fellowship program engages Boston youth in dialogue through journalistic storytelling, emerging technologies, and public conversations
This past summer, the MIT Center for Constructive Communication, its closely affiliated non profit, Cortico, and GBH’s FRONTLINE hosted 11 Boston students, ages 16 -21 as FRONTLINE fellows for a six-week paid fellowship at MIT’s Media Lab.
News
CCC Newsletter, Issue 13 (Spring/Summer 2026)
Realtalk about MIT funding, words without consequence, Foraging for conversation themes, conference presentations and much more.
News
We’re Hiring
UROP developer to design & build AI-mediated social interfaces
CCC is seeking a student to assist with full stack and/or hardware development to help create AI-mediated social interfaces over the spring semester.
Opportunity
Practice
New Social Forms
Exploring new rituals, formats, and structures for coming together
The MIT Center for Constructive Communication (CCC), in collaboration with Google Xi, is launching New Social Forms—a translational research and practice initiative focused on exploring the structural building blocks of how people come together — and how different configurations shape what groups can actually do together.
Communication
Listening
Design
Playful Interaction
Workplace Communication
Our Work
Our work spans foundational research, innovative prototypes, and field programs — all aimed at promoting shared understanding and trust within and across communities
Research
Exploring social challenges to generate insights and evidence that shape future solutions for communication across divides.
Research
VoiceTrace
Community voices you can check
Research
Storyline
An auditable AI framework for tracing competing narratives across podcasts, conversations, and news
Research
Anthology
An AI interface that turns raw conversation audio into interactive maps
Research
AI-Assisted Conversation Highlighting
Discovering semantically or emotionally salient moments in spoken discourse using LLMs
Research
Agora
A training ground to practice consensus-finding with real human perspectives
Research
Voice to Vision
Supporting decision makers in effective and efficient constituency-informed, AI-supported decision-making. Communicating how constituen…
Research
Squat Rack
A training ground for civic dialogue
Research
Campus Trade
Helping new MIT students discover the stories that make campus special
Pilots & Programs
New Social Forms
Exploring new rituals, formats, and structures for coming together
Pilots & Programs
realtalk@Boston
A new civic infrastructure in Boston grounded in dialogue as a way to building “civic muscle” of democracy
Pilots & Programs
Prototypes
realtalk@Boston Narrative Portal
A portal designed for the richness and complexity of multiple perspectives. Each ‘explore page’ weaves together a set of highlights—sometimes aligned, sometimes…
Prototypes
Coalesce
An Accessible Mixed-Initiative System for Designing Community-Centric Questionnaires with Generative AI
Prototypes
Forage
Understanding Retrieval Augmented Generation (RAG)-based Sensemaking for Community Conversations
Prototypes
SenseMap
Connecting Voices Across Conversations
Prototypes
DisCourse
A curated social experience that transforms dinner between strangers into an opportunity to reimagine how we listen, speak, and share
Prototypes
Pilots & Programs
New Social Forms
Exploring new rituals, formats, and structures for coming together
Pilots & Programs
Campus Trade
Helping new MIT students discover the stories that make campus special
Pilots & Programs
realtalk@Boston
A new civic infrastructure in Boston grounded in dialogue as a way to building “civic muscle” of democracy
Pilots & Programs
realtalk@MIT
Hear – and be heard. Building an MIT culture of listening and shared understanding.
Pilots & Programs
MIT Student Assembly
Tech-enhanced & Student-Focused Deliberative Assemblies
Pilots & Programs
VoiceTrace
Community voices you can check
Research
Storyline
An auditable AI framework for tracing competing narratives across podcasts, conversations, and news
Research
AI-Assisted Conversation Highlighting
Discovering semantically or emotionally salient moments in spoken discourse using LLMs
Research
Anthology
An AI interface that turns raw conversation audio into interactive maps
Research
Agora
A training ground to practice consensus-finding with real human perspectives
Research
Squat Rack
A training ground for civic dialogue
Research
Voice to Vision
Supporting decision makers in effective and efficient constituency-informed, AI-supported decision-making. Communicating how constituen…
Research