Hearing the humanity in others through trustworthy communication channels is necessary for democracies, communities, and institutions to function.
Informed by years of social media and media analytics, CCC’s work combines the ancient wisdoms of human conversation with emerging digital technologies to promote shared understanding and trust rather than reinforcing the “side-taking” and binary thinking that too often divides us. Based at the MIT Media Lab and working closely with the non-profit Cortico, CCC brings together researchers in AI, computational social science, digital interactive design, and learning technologies with software engineers, journalists, political scientists, designers, and community organizations.
What’s New
Meet Boston, Unscripted: realtalk@Boston Portal Goes Live
Hearing Boston’s people, in their own voices, is a first step toward rebuilding trust in public discourse.
What does Boston sound like when you stop to listen? Today, realtalk@Boston invites you to do just that—with the launch of a new public-facing portal where you can listen to hundreds of Bostonians, in their own voices, share stories about their neighborhoods, hopes, frustrations, and dreams for the future of their city.
News
Practice
FoRAGe
A New Tool for Bringing Increased Meaning to Community Conversations
FoRAGe is a search engine developed at the MIT Center for Constructive Communication that allows you to explore conversational data more deeply than would be possible through a keyword search. Queries, which can be written using everyday language, allow you to search for excerpts from conversation transcripts and analyses of the search results, complete with citations. The result is a synthesis of insights to encourage deeper exploration and discussion.
And the meaning of the name? The RAG in FoRAGe is a reference to Retrieval Augmented Generation sensemaking.
Project
FRONTLINE Engages the Next Generation of Storytellers
FRONTLINE is no stranger to ambitious undertakings. For 40+ years, the program’s award-winning journalism has brought audiences across the globe in pursuit of the most pressing stories about the most urgent questions. Now, two years into the Youth Civic Voices Initiative, a collaborative fellowship with MIT’s Center for Constructive Communication (CCC) and the non-profit Cortico, FRONTLINE is bre
News
Reimagining Civil Discourse for the Next Generation
Summer fellowship program engages Boston youth in dialogue through journalistic storytelling, emerging technologies, and public conversations
This past summer, the MIT Center for Constructive Communication, its closely affiliated non profit, Cortico, and GBH’s FRONTLINE hosted 11 Boston students, ages 16 -21 as FRONTLINE fellows for a six-week paid fellowship at MIT’s Media Lab.
News
Checking in on realtalk@Boston, one year in
The realtalk@Boston cohort has hosted dozens of conversations across the city – what’s next?
The MIT Center for Constructive Communication, with support from the Robert Wood Johnson Foundation, has been training local community leaders to host facilitated conversations and learn about the needs of their diverse communities. We recently passed our sensemaking milestone: the conversations have been recorded, highlighted, and thematically categorized, with support from AI tools developed by
News
CCC hosts its second Tech-Enhanced Student Assembly
MIT undergraduates use a Citizens’ Assembly format to draw on their individual values and experiences to offer options for improved sustainability efforts on the MIT campus
MIT undergraduates use a Citizens’ Assembly format to draw on their individual values and experiences to offer options for improved sustainability efforts on the MIT campus
News
CCC launches a inaugural student advisory board
These seven undergraduate MIT students will be among those advising CCC on its research areas and programs.
MIT CCC is launching a student advisory board to help shape its ongoing research as well as student programming via realtalk@MIT. This group of undergraduates will contribute to the development of student-facing initiatives, provide input on outreach efforts, and help create environments where their peers feel comfortable engaging in deep and honest conversation.
News
CCC and DemNext take the first step towards developing a more transparent, inclusive democratic process
By audio recording and analyzing the entirety of the citizens’ assembly process, researchers make strides in understanding what drives effective deliberation
In a landmark achievement, MIT CCC and DemocracyNext have collaborated on the first-of-its-kind, tech-enhanced citizens’ assembly in Deschutes County, Oregon. 12,750 invitation letters were mailed to residents across Central Oregon. Of the respondents, 30 delegates were chosen via sortition (lottery), to be broadly representative of the area.
News
PBS’s FRONTLINE, Cortico, and CCC to engage youth in new Youth Civic Voices initiative
A new collaboration with the MIT Center for Constructive Communication empowers young people to shape the future of journalism and civic dialogue through AI and storytelling.
FRONTLINE, the acclaimed PBS documentary series produced at GBH in Boston, has announced the launch of a two-phase Youth Civic Voices Initiative designed to engage young people in civic dialogue through journalistic storytelling, emerging technologies, and public conversation.
News
UROP Opportunity: Participatory Budgeting & Community Engagement
Do you want to make an impact on student life at MIT? The Undergraduate Association (UA), in collaboration with realtalk@MIT, is running a participatory budgeting process this semester to give undergraduates a direct voice in how resources are allocated.
Opportunity
Discovering the Future of WRAP via realtalk Conversations
The Writing, Rhetoric, and Professional Communication Program collectively reflected on the shape and direction of their team
In Spring 2025, realtalk@MIT partnered with WRAP (the MIT Writing, Rhetoric, and Professional Communication Program) to support groups of lecturers in reflecting on their work, their collective identity, and the future of their program.
News
Instructional Designer & Program Manager
The realtalk@MIT Instructional Designer and Program Manager will design, plan and execute the programmatic and educational activities of realtalk@MIT.
Opportunity
CCC Newsletter, Issue 11 (Spring/Summer 2025)
FRONTLINE collaboration, realtalk@MIT updates, & more
News
MIT Center for Constructive Communication’s Work Featured on Night Owls Podcast
MIT Center for Constructive Communication (CCC) and its nonprofit collaborator Cortico are at the forefront of using technology and dialogue to foster deeper connections…
News
Study: Some language reward models exhibit political bias
Large language models (LLMs) that drive generative artificial intelligence apps, such as ChatGPT, have been proliferating at lightning speed and have improved to the poin…
News
CCC and DemNext take the first step towards developing a more transparent, inclusive democratic process
In a landmark achievement, MIT CCC and DemocracyNext have collaborated on the first-of-its-kind, tech-enhanced citizens’ assembly in Deschutes County, Oregon. 12,750 in…
News
CCC and FRONTLINE launched a listening experiment to build a social dialogue network with youth
In collaboration with FRONTLINE, the PBS documentary series produced at GBH in Boston, the MIT Center for Constructive Communication (CCC) has been exploring how small g…
News
realtalk@MIT: Using AI to bring human conversation to life
In today’s digital age, words and information are everywhere—flooding our feeds, congesting our inboxes, and pinging us with text messages. Yet, written words can nev…
News
CCC launched realtalk@MIT for incoming students to connect, learn, and share their experiences
In August, CCC trained over 70 students to effectively facilitate small-group conversations, also recording and highlighting many of these conversations on the newly deve…
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CCC gathered local community-based organizations to explore: How might we transform Boston into Listening City?
The MIT Center for Constructive Communication, with support from the Robert Wood Johnson Foundation, is growing a network of local key stakeholders that will invite membe…
News
Translational research
Second annual CCC in-person event: Trust and Human Connection in the Age of Social Networks and AI
On May 7, 2024 more than 150 attendees, including many from CCC’s closely affiliated non-profit, Cortico, spent a full day at MIT engaging in conversation and explorati…
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Deb Roy’s Atlantic article proposes healthy social networks
In The Atlantic, CCC Director Deb Roy writes about the very real threat today’s social media platforms pose to our democracy, and presents a far less toxic alternative:…
News
MIT CCC graduate students and research staff present at the 10th International Conference for Computational Social Science (IC2S2)
CCC graduate students Belén Saldías, Hope Schroeder, Elinor Poole-Dayan, Will Brannon, Hang Jiang, and CCC research engineer Doug Beeferman, presented at the 10th Inter…
News
Research
How to Tackle Truth Decay | The Atlantic | Deb Roy
The next stage of truth decay is that those who no longer trust the scientists and technocrats search for alternative sources of information, “truth” from outside the…
News
CCC and DemocracyNext hosted the First-Ever Tech-Enhanced Student Assembly
The MIT Center for Constructive Communication (CCC) and the non-profit DemocracyNext came together to design and implement the first tech-enhanced and student-focused ver…
News
CCC and DemocracyNext Announce Tech-Enhanced Pop-Up Lab to Advance Citizens’ Assemblies
In an era of technological transformation in which social media and generative AI are disrupting our processes of communication and democracy, the MIT Center for Construc…
News
CCC’s RealTalk@MIT Part of Campus-Wide Efforts to Encourage Civil Discourse
MIT Chancellor Melissa Nobel notes CCC’s RealTalk@MIT efforts as part of the Institute’s response to addressing antisemitism and Islamophobia through MIT’s new “Standing…
News
Big Tech’s Effect on Democracy | Democracy360
The relationship between technology and democracy has become increasingly complex from the proliferation of social media to recent advances in AI. Kara Swisher moderates…
News
Meet Boston, Unscripted: realtalk@Boston Portal Goes Live
What does Boston sound like when you stop to listen? Today, realtalk@Boston invites you to do just that—with the launch of a new public-facing portal where you can l…
News
Practice
Reimagining Civil Discourse for the Next Generation
This past summer, the MIT Center for Constructive Communication, its closely affiliated non profit, Cortico, and GBH’s FRONTLINE hosted 11 Boston students, ages 16 -21…
News
FRONTLINE Engages the Next Generation of Storytellers
FRONTLINE is no stranger to ambitious undertakings. For 40+ years, the program’s award-winning journalism has brought audiences across the globe in pursuit of the most…
News
Discovering the Future of WRAP via realtalk Conversations
In Spring 2025, realtalk@MIT partnered with WRAP (the MIT Writing, Rhetoric, and Professional Communication Program) to support groups of lecturers in reflecting on their…
News
Recent Projects
Affective polarization
Characterizing affective polarization on Twitter and Reddit – how it has evolved over time and which topics incite more polarized responses.
Project
Conversation Flowers
Exploring conversation health and dynamics using natural language processing and data visualization
Project
Person Over Position
Exploring the ways in which we respond differently to statements of opinion and statements of experience.
Project
Bridging Dictionary
Exploring LLM capabilities to explain concepts/definitions to various audiences
Project
Data Provenance for AI
A massive audit of 1800+ AI text datasets, tracing their provenance and composition from origin to creation.
Project
Analogia
A story-telling card game generated from community data which helps make speaking personally and emotionally easy and fun
Project
CCC at MIT-Chile
In January 2023, CCC PhD Candidates Belén Saldías and Maggie Hughes hosted several workshops on Human-Centered Machine Learning, Natural Language Processing, Data Visua…
Project